You can ask for a full refund within 14 days of any payment, with no reason needed. Payments are processed by Paddle.com, our online reseller and the Merchant of Record for all Inwyt orders, which handles refund requests.
| Purchase | Refund window |
|---|---|
| Free | Nothing is charged. |
| Celebration (US$19, one-time) | 14 days from purchase |
| Studio, monthly or yearly (each charge, including renewals) | 14 days from that charge |
| Add-ons (extra event slots, extra team seats) | 14 days from that charge |
- How to ask: go to paddle.net and look up your order with the email you used to buy, or use the link in your Paddle receipt. You can also email [support@inwyt.link] and we will help.
- What happens after a refund: the plan or add-on it paid for ends at once. Its events are archived and permanently deleted 14 days later, so export your guest list first.
- Cancelling a Studio subscription stops future charges; you can do it any time from your billing settings, separately from asking for a refund.
- Currency: refunds are made in US dollars, the currency charged. Your bank's currency conversion fees are outside our control.
- Your legal rights: this policy does not limit any consumer rights you have under the law of your country.
See also our Terms and Conditions.